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Ziggo nieuw modem

Discussie in 'Internet - Algemeen' gestart door Skem, 12 aug 2009.

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  1. Hi guys!

    Sorry for not speaking dutch....but I recieved, without asking, a new modem by TNT today. Is it normal? if yes, what is it for? Do I have to send back the "old" motorola modem to Ziggo? What happen if I prefere to stay with the motorola?

    Thanks for your answer!
     
  2. Yes, this is normal for Alles-in-1 Extra.

    You better connect it. It will enable higher speeds, both for upload and download. 20/3 wil move to 50/5, and later even more. The old motorola modem will not get you the new speeds.

    You can send the old modem back using the box you received the new modem in for free (include the external power supply if applicable) using the address label included in the box.
     
  3. Thank you!

    is it mandatory to send the old back? I would like to keep it with me, just in case...like if the new one become dysfunctionnal or something like that...
     
  4. Dunno, in the letter they urge you to send it back, though you could just "forget" it and see what happens.
     
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